CPD for Dental Hygienists

Privacy Policy

CPD Training Solutions Ltd (trading as CPD4dentalhygienists.co.uk)
Last Updated: August 2026

1. Introduction

CPD4dentalhygienists.co.uk is owned and operated by CPD Training Solutions Ltd ("we", "us", "our").
CPD Training Solutions Ltd is registered in England and Wales under company number 06692710.
Registered Address: 14 Juniper Close Worthing West Sussex BN13 3PR United Kingdom.
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. This policy is intended to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable UK data protection legislation.

2. Who We Are

Data Controller CPD Training Solutions Ltd is the data controller responsible for the personal information collected through this website.
Data Protection Contact Susan Bagnall
Email: enquiries@CPD4dentalhygienists.co.uk
Postal Address: 14 Juniper Close Worthing West Sussex BN13 3PR

3. Information We Collect

We may collect and process the following information:
Information You Provide

Name
Email address
Postal address
Telephone number
GDC registration number
Username and password
CPD records entered or completed on our website
Payment and subscription information
Communications and enquiries sent to us

Information Collected Automatically
When you visit our website, we may collect:

IP address
Device information
Browser type and version
Operating system
Pages visited
Referral source
Length of visit
Website usage data

4. How We Use Your Information

We use personal information to:

Create and manage your membership account
Maintain records of Continuing Professional Development (CPD)
Provide CPD courses, assessments and certificates
Process payments and subscription renewals
Communicate with you about your membership
Respond to enquiries and support requests
Improve the performance and security of our website
Comply with legal and regulatory obligations
Send service-related communications
Send marketing communications where permitted by law or where you have provided consent

5. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:
Contract
Processing necessary to provide the membership, products, and services you have purchased, including maintaining CPD records.
Legal Obligation
Processing necessary for:

Website administration
Fraud prevention
Information security
Business management and improvement
Responding to enquiries and complaints

We always balance our legitimate interests against your privacy rights.
Consent
Where required, we will obtain your consent before:

Sending certain marketing communications
Placing non-essential cookies on your device

You may withdraw consent at any time.

6. Membership Subscriptions and Payments

Members may choose to set up automatic subscription renewals.
Payments are processed using secure third-party payment providers. We do not store complete payment card details on our systems.

7. Who We Share Information With

We may share personal information with trusted service providers who help us operate our business, including:

Website hosting providers
IT support providers
Payment processing providers
Email and communication service providers
Professional advisers where necessary

These organisations only process your data on our instructions and are required to protect it appropriately.
We do not sell personal information to third parties.
We will not share your personal information for third-party marketing purposes without your explicit consent.

8. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place as required by UK data protection law, including approved contractual safeguards where necessary.

9. Cookies and Analytics

Our website uses cookies and similar technologies.
Cookies help us:

Operate the website effectively
Remember user preferences
Measure website performance
Improve user experience

We use analytical tools, including Google Analytics or equivalent services, to understand how visitors use our website.
Where legally required, non-essential cookies are placed only after obtaining your consent.
You can manage cookie preferences through your browser settings and our cookie consent tools.
For detailed information, please refer to our separate Cookie Policy.

10. Data Retention

We keep personal information only as long as necessary.
Membership Records
If your membership expires and is not renewed, we will retain your personal data and CPD records for five years from the date of expiry.
This allows you to recover CPD records if needed during this period.
At the end of the retention period, your personal data will be securely deleted unless we are required by law to retain it longer.
Other Information
Certain financial, accounting, and legal records may be retained for longer periods where required by law.

11. Your Rights

Under UK data protection law, you have the right to:

Be informed about how your data is used
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Request restriction of processing
Object to processing based on legitimate interests
Request transfer of your data to another provider where applicable
Withdraw consent where processing relies on consent
Not be subject to solely automated decision-making where applicable

To exercise any of these rights, please contact us using the details provided in this policy.

12. Subject Access Requests

You may request a copy of the personal information we hold about you.
We will respond in accordance with applicable data protection legislation.
Where appropriate and legally required, we will provide:

Personal information we hold
CPD records held on our systems
Information about how your data is processed

13. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can investigate and attempt to resolve the matter.
If you remain dissatisfied, you may complain to the Information Commissioner's Office (ICO). ICO Website: https://www.ico.org.uk

14. Data Security

We implement appropriate technical and organisational security measures to protect personal information from:

Unauthorised access
Accidental loss
Destruction
Misuse
Alteration
Disclosure

While we take reasonable steps to protect personal information, no method of internet transmission or storage can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials and password.

15. Data Breaches

If a personal data breach occurs, we will investigate the incident and take appropriate action.
Where required by law, we will notify affected individuals and the Information Commissioner's Office (ICO).

16. Business Changes

If CPD Training Solutions Ltd is sold, merged, restructured, or transfers its business assets, personal data may be transferred to the new owner or successor organisation, subject to applicable data protection laws.

17. Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of third-party sites and encourage you to review their privacy notices separately.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page, and where appropriate we may notify members by email.
We recommend reviewing this policy periodically to stay informed about how we protect your information.

CPD Training Solutions Ltd Trading as CPD4dentalhygienists.co.uk.

Cookie Policy

CPD4dentalhygienists.co.uk
Operated by CPD Training Solutions Ltd
Last Updated: August 2026

1. Introduction

This Cookie Policy explains how CPD Training Solutions Ltd ("we", "us", "our") uses cookies and similar technologies when you visit www.cpd4dentalhygienists.co.uk ("the Website").
This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.
By using our website, you may consent to the use of cookies in accordance with this policy and your cookie preferences.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website.
Cookies help websites function properly, improve user experience, remember preferences, and provide information about how visitors use a website.
Cookies may be:

Session cookies – deleted when you close your browser.
Persistent cookies – remain on your device until they expire or are deleted.
First-party cookies – set by our website.
Third-party cookies – set by services we use, such as analytics providers.

3. How We Use Cookies

We use cookies to:

Enable the Website to function correctly;
Keep members logged into secure areas;
Remember user preferences and settings;
Improve Website performance and functionality;
Analyse Website traffic and usage patterns;
Help detect and prevent fraud or misuse.

4. Types of Cookies We Use

Strictly Necessary Cookies
These cookies are essential for the operation of the Website and cannot be switched off through our cookie banner.
They may be used to:

Maintain secure member logins;
Remember session information;
Protect Website security;
Process online payments;
Enable the members' area to function correctly.

Without these cookies, parts of the Website may not work correctly.

Functional Cookies

These cookies help remember choices you make when using the Website.
They may be used to:

Remember login preferences;
Save Website settings;
Improve the user experience.

Analytics Cookies

These cookies help us understand how visitors use our website.
We may use services such as:

Google Analytics; or
Similar website analytics tools.

Analytics cookies may collect information including:

Pages visited;
Time spent on pages;
Website navigation patterns;
Device and browser type;
General geographic location.

The information collected is aggregated and does not directly identify individual users.

Performance Cookies

These cookies help us monitor Website performance and identify technical issues so we can improve the service provided to users.

Marketing Cookies

At present, we do not use advertising cookies to deliver personalised advertising.
Should this change in the future, we will update this Cookie Policy and obtain any necessary consent before using such cookies.

5. Cookie Consent

When you first visit our website, you will be presented with a cookie banner allowing you to:

Accept all cookies;
Reject non-essential cookies; or
Manage your cookie preferences.

You may change your cookie preferences at any time through our cookie settings tool where available.
With the exception of strictly necessary cookies, cookies are only used after your consent has been obtained where required by law.

6. Managing Cookies Through Your Browser

We may use trusted third-party service providers to assist us in operating and improving the Website.
These providers may set their own cookies in accordance with their own privacy and cookie policies.

Block cookies;
Delete existing cookies;
Receive alerts before cookies are stored.

Please note that disabling certain cookies may affect Website functionality and prevent some features from working correctly.
For more information, visit your browser provider's help pages.

7. Third-Party Services

Website analytics providers;
Payment processors;
Security and fraud prevention services;
Website hosting and content delivery services.

We encourage users to review the privacy policies of these third parties where appropriate.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the way we use cookies.
Any updated version will be published on this page and will take effect from the date of publication.

9. Contact Us

If you have any questions about our use of cookies, please contact:
CPD Training Solutions Ltd
14 Juniper Close
Worthing
West Sussex
BN13 3PR
Email: enquiries@cpd4dentalhygienists.co.uk

CPD Training Solutions Ltd
Trading as CPD4dentalhygienists.co.uk.
Company Number: 06692710